Company Profile
At Longdan we have a unique approach. As the largest and most specialised Vietnamese foods group in our industry, we have become the UK’s leading Vietnamese specialist foods retailer. Bring your skills and retail experience to a ‘name’ that will allow your personality to shine. Team work, management ability, enthusiasm, excellent customer service & passion will take you to the top! At Longdan, we encourage internal promotion and can offer you an extensive training programme which will enable us to progress you through the business.
Eligibility
- You must be eligible to live and work in the UK.
- Longdan embraces diversity and is committed to providing equal opportunities for candidates.
- No terminology in the advertisement is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation, and we will gladly accept applications from all sections of the community.
Current Vacancies:
- Retail Store Manager
- Assistant Store Manager
- Chinese Baker
- Shop Floor Assistant
- Customer Service Administrator
- Procurement and Stock Controller
- Financial Controller
- Administrator / Marketing Assistant
If you feel you meet the criteria for the above role, then please send in your CV to careers@longdan.co.uk.
--------------------------------------------------------------------------------------------------
Job Title: Retail Store Manager
London | Full time
We are seeking a strong Retail Store Manager who has at least 3 years experience in running and managing a retail store with a team of 5 people or more. You will have strong interpersonal and communication skills both verbal and written, people management and organisational skills and ability to manage your own time to meet deadlines. A strategic and innovative thinker, you will have a clear focus on delivering commercial and operational solutions for your store, customers and community.
- Successful candidate will have good understanding in the UK Retail Market and a genuine passion in retail management.
- You must be target driven and a proven track record of management and supervisory experience including budgetary control and Health and Safety within a retail or similar environment.
- You must be a strong team player, able to inspire and coach your team, drive and develop them to increase sales and profitability whilst delivering an exceptional customer experience
- You must set the standard for an exceptional level of customer service and inspire your team to follow and deliver.
- You will develop work processes which reduces costs and risks, bringing passion and energy to everything you do, you will always be looking to improve the store’s performance.
Salary is based on experience.
----------------------------------------------------------------------------------------------------
Job Title: Assistant Store Manager
London | Full time
As an Assistant Store Manager, you must have organisational and management skills to assist the Store Manager in all aspects of running the store, including sales, stock control, health and safety, personnel and general administration. As well as building relationships with customers, you will also focus on coaching, mentoring and motivating the team to deliver all targets and lead by example. You will be hardworking, efficient, punctual, trustworthy and have had experience in supervising and managing a team.
The candidate will have at least 12 months experience at Assistant Store Manager level. Additionally, you must adopt a very flexible approach to working hours and be willing to work weekends. You will:
· Maximise store profitability and ensure costs are contained within targets
· Ability to prioritise effectively and work to tight deadlines
· High attention to detail
· Ensure a high level of customer service is delivered at all times
· Have good communication skills and be a team player
· Assist in controlling and managing all aspects of the day-to-day store operation
· Assist in managing stock level on the floor
· Actively liaise, communicate and develop good relations with your team and Senior Management
Salary is based on experience.
----------------------------------------------------------------------------------------------------
Job Title: Chinese Baker
London | Full time
We are looking for a Chinese Baker with a minimum of 5 years experience in preparing and baking chinese cakes. The potential candidate will be reliable, hard working and have a passion for baking.
You may be required to perform other duties as required from time to time. You will maintain hygiene standards in the kitchen, including utensils and food. A good command of English language and great communication skills is essential.
Salary is based on experience.
------------------------------------------------------------------------------------------------------------
Job Title: Shop Floor Assistant
London | Full time
Reporting to the Retail Manager, the store assistant’s role is to provide assistance and excellent customer service to the customers of Longdan Express.
Your responsibilities include the smooth running of the shop and maintaining the shop standards by:
- Keeping the shop and displays clean and tidy at all times.
- Receiving deliveries, unpack, re-shelve or storing stock.
- Assisting in regular stock checks and stock takes.
- Assist in changing displays of shop stock.
- Vigilant at all times and to help minimise stock loss.
- Participating in the day-to-day running of the shop
Your task is to help customers find the products they want. You will also offer advice and answer questions, not just about the store's products and prices but also issues like stock availability or any special promotions that may be running.
The ideal candidate needs to be reliable, punctual, trustworthy, hardworking and a flexible attitude. You must enjoy working with the public in a polite and helpful manner. Must be a good team player and flexible in regards to working hours. Be able to communicate in English. Full training will be provided.
-------------------------------------------------------------------------------------------------------------
Job Title: Customer Service Administrator
London | Full time
We are looking for a Customer Service Administrator to work within our busy customer service team. You will be responsible for taking calls from suppliers and customers. The role will involve dealing with enquiries, orders and helping to provide excellent customer service. You will be required in other ad hoc duties. The ideal candidate will, have previous experience working in a customer service environment.
Key Responsibilities will include:
- Answer incoming telephone queries/ dealing with all customer issues
- Order processing and generating invoices
- General office and administration duties and support to other teams
Skills & Experience Required:
- Well spoken and great communicator
- Planning and organisational skills
- Ability to follow procedures, follow-up and take action where necessary
- Enjoys customer contact and account management
- Fluent written and spoken English is essential (Second language such as Chinese or Vietnamese is an advantage)
- Proactive, self motivated and keen commercial awareness
- Computer literate and have good knowledge of Word and Excel
- Team player
Salary is based on experience.
----------------------------------------------------------------------------------------------------
Experienced Procurement and Stock Controller
London | Full time
To be considered, you must have at least 3 years experience in purchasing and managing grocery stock for multiple stores. You are responsible for optimising the sales and profit margins across store branches, able to create and maintain systems to plan purchases using sales forecast, lead times and agreed maximum/minimum stock holding quantities and usage model. You ensure the smooth and efficient day to day running of procurement and planning, including but not limited to, planning required orders, and arranging for purchase.
Responsibilities and Accountabilities will include:
- Purchasing of standard and non-standard stock items
- Negotiating with local suppliers
- Liaising with at least 3 retail stores in managing grocery stock
- Ensuring that all stock are in line with company targets and sales trends, satisfying demand with the minimum capital investment whilst maintaining optimum availability, flagging issues when they arise and ensuring that nest steps are put in place to address the problem.
- Addressing factors that affect sales and profitability, making recommendations to improve results and applying sound judgements to problems which arises.
Skills & Experience Required:
- Strong interpersonal and communication skills - verbal and written
- Planning and organisational skills
- Can develop people and work processes that reduce cost and risk
- Ability to follow procedures, follow-up and take action where necessary
- Sound product knowledge and experience in oriental food retailing is an advantage
- Work well under pressure while prioritising workloads effectively
- Computer literate
Salary is based on experience.
----------------------------------------------------------------------------------------------------
Job Title: Financial Controller
London | Full time
You will be required to provide timely, accurate, and relevant financial information to the organisation whilst developing and supporting our reporting tools. Strong interpersonal and communication skills are required.
The key daily duties for this role includes:
- Ensure the integrity and quality of all our accounting data.
- Ensure accurate and timely records - General Ledger, Accounts Receivable/Payable, Credit Control, Ledger/bank/cash reconciliation, Accruals/prepayments.
- Prepare monthly management accounts, month end balances and payroll
- Complete quarterly VAT returns, P11D’s and statutory compliances
- Conduct internal audit
- Prepare year end file for audit and deal with queries
- Ensure that VAT, PAYE and Corporation tax are paid on time
- Complete budget and forecasting activities
- Provide business analysis to improve effectiveness
- Contribute to define and refine the business processes
- Implement procedures and control as well as provide training and guidance to staff.
The successful candidate will be a qualified accountant with at least 3 years experience working for an small to medium enterprise (SME) as an accountant or financial controller. You must have strong spreadsheet, (Excel) and database skills with experience of developing analysis, reporting systems. You must be innovative, work well under pressure, engage well with our colleagues and have very high standards of quality, accuracy and attention to detail.
Salary depending on experience
All Products